How Does Captel Work?

  • 1

    The CapTel user speaks directly to the other party using a CapTel phone.

  • 2

    The other party speaks directly to the CapTel user, with all of his words transcribed by a trained operator into text using voice-recognition technology.

  • 3

    The CapTel user listens with his residual hearing and reads the conversation on the CapTel display screen.