People who are DeafBlind or have low vision can use a TTY and/or TeleBraille device to type words to a Communications Assistant, who then speaks the typed words to the other caller, and types all spoken words back to the DeafBlind caller. The average typing speed is slower than traditional TTY relay and can be modified to be as slow as 5 words per minute.

English-to-Spanish and Spanish-to-English translations are also available for TeleBraille Relay customers.

How Does Telebraille Relay Work?

  • 1

    The other party’s conversation to a DeafBlind caller goes through a Communications Assistant.

  • 2

    The Communications Assistant types the other party’s conversation to the DeafBlind caller.

  • 3

    The DeafBlind caller reads the conversation through a TeleBraille device.

Kansas Relay Customer Profile

The Kansas Relay Customer Profile allows consumers to list their preferences for calls, such as:

  • Frequently dialed numbers
  • Emergency numbers
  • Preferred gender of operator
  • Announcing relay service

As a consumer, you have flexibility in updating your preferences at any time.

Click here to learn how to set up your Customer Profile.